ArkadinVideo Managed Services delivers a simple, reliable, and scalable solution that puts the industry’s most sophisticated technology to work for your business. Your video conferences can be tailored to accommodate your requirements with flexible enhancements that can make the most of your conference experience.

Arkadin's customer support staff have the knowledge and experience to help plan and manage your conference. We provide training and offer support before, during and after the conference. 

Why Choose Video Managed Services

  • Your video IT resources are stretched, you have the need for frequent video calls but don’t have the IT resources to fully support these video calls

  • Managed services relieves the pressure and drain on your IT resources so you can concentrate on the call and not the administration

  • You need a white glove premium service for your video calls. You need to ensure that your most important meetings with senior management and partners runs smoothly and without complication

  • By utilising a fully managed service, Arkadin operators will be at hand to manage all aspects of the meeting from connecting your sites, greeting your participants and monitoring the call

  • You need to record, stream or deliver custom webinars from your video room. Arkadin can provide video conferencing rooms with full Arkadin support staff

  • You require a custom event

Features & benefits

Utilise your existing video infrastructure or ours

  • Audio conferencing integration
    Audio conferencing integration
  • Video conferencing
    Video Conferencing
  • Instant messaging
    Webchat

Enhanced by Arkadin

  • Concierge service
    Concierge service
  • Dedicated engineering
    Dedicated engineer for calls
  • Meeting management and reporting
    Meeting Management & reporting
  • Recording functionality
    Recording Functionality
  • Room scheduling
    Room scheduling
  • Video Bridging
  • Video Bridging

    Features cloud based video connectivity for standard and high definition video calls. Utilize our experts and bridging capabilities scheduled, on demand or via dedicated resources.

    Endpoint Management

    Proactive Monitoring and Management of Standard Definition and High Definition Video Endpoints

    Room Scheduling

    Arkadin will reserve/schedule resources, resolve conflicts, collect billing information, and send confirmations to all participants designated by the host.

    Gateway Services

    Whether Bridging multiple ISDN sites or connecting to a single remote participant, Arkadin can bring everyone together. We can also provide ISDN connectivity to our Video as a Service offering.

    Private Network Exchange - MPLS Network Access

    Universal connectivity provides the ability to utilize your private MPLS network for video connectivity as well as access alternate carrier MPLS networks, public internet and ISDN to connect to off-net locations.

    Video Conference Management

    Video conferences performed on a High Definition and Enhanced Standard Definition video MCU platform, reservations, conference setup & connection, meet & greet, diagnostic monitoring.